Hopefully one of these steps will fix your issue, but your mileage may vary. I do this but after 12 the touchpad goes dark / powers off. I saw in another post to hold the power button while hitting the button on the front of the touchpad 15 times. I also have multiple computers and a HP 7 Plus tablet which connect, so it's not my network. Unfortunately, there are not a lot of options that you have if your TouchPad is totally unresponsive. I've power cycled router and cable modem. While you can try this first if you would like, we would recommend doing this while the TouchPad is plugged in and charged for a few hours to ensure there is at least a little juice in the battery.įinally, if by slim chance you are still within your one year of purchase or have an extended warranty, you can also give HP support a call and see if you are still under warranty and see if they can fix or replate it. If still unresponsive, you can try to initiate a hardware reboot by pressing the device's home button and power button together for about 20-30 seconds.

So be on the safe side and directly plug in your device.Īnd if that doesn't work, try different chargers or power outlets to make sure that a bad plug or outlet isn't the issue. While the tip above may work using either a Touchstone or the microUSB AC adapter, some times only the direct plug works. We have seen completely drained TouchPads that were unresponsive for almost 8 hours before showing the dead battery screen and finally the HP logo. Of course, none of these are guaranteed to work, but give them a shot.Ĭharge the device for a few hours. Wait a minute,the menu appears that allows for Fastbook, Recovery, Clear Storage, and Simlock. Turn the power off and pull the battery out and reinsert it. Before you throw the TouchPad across the room in anger, here are a few tips that you can try to revive a dead TouchPad first. Restart the HP TouchPad, you will see the phone as a brand new phone. You assume that maybe it's just a dead battery and place it on a Touchstone or plug it in, but you don't even get the 'dead battery' picture that typically appears.

You grab your TouchPad, press the power button, and nothing happens.

How to reset hp touchpad